Terms and Conditions

QUALITY STANDARDS

All work is carried out in accordance with BS7671 (IET Wiring Regulations 17th Edition). The installation will comply with Part P of the Building Regulations (2011). Where required, on completion Wandle Electrical Services will issue the relevant certification and inform your local building control office of the nature and extent of the works carried out.

GUARANTEE

Wandle Electrical Services guarantees all work for a period of 12 months from completion, provided that the work is not altered or interfered with in any way (including third party repairs). Materials and components are subject to manufacturer's warranty. All installation work is covered by the NAPIT’s 6 year insurance-backed Warranty Scheme.

DISRUPTION

Power may be shut off as the work is carried out and a temporary supply fitted. Flooring may be lifted to provide access. In order to run new cables the contractor may need to open channels in the ceilings and walls, we will fill these channels to a bonding coat only. The above may not apply to every project and your electrician will advise you on the day.

DAMAGE

Wandle Electrical Services will take every care to avoid damage during the execution of works, however, dependent on the age of the property and the type of work contracted it is possible that some slight damage may be inevitable, i.e. cracking or breaking of dried floorboards, cracks to plaster near channeling, carpets not refitting tightly. We cannot be held responsible for repairs to such damage.

PAYMENT

Wandle Electrical Services, will require the payment of a deposit prior to booking works into their schedule of works. Unless otherwise agreed, no other payment will be required until the works have been completed. Upon completion, the balance of the monies owed will become due. Larger projects may require interim payments, and this will be agreed in advance. Wandle Electrical Services accept most methods of payment including BACS, Cards and Cheques. All materials including fittings, cables and other components remain the property of Wandle Electrical Services until full and final payment is made.

WORKING PRACTICES

  1. Additional works (that is, those not specifically noted in this quotation) will be subject to charges at our normal rate of £65 per hour.
  2. All fittings remain the property of Wandle Electrical Services until full and final payment is received.
  3. All fittings and components provided as white plastic conforming to the relevant British standards (unless otherwise stated).
  4. Where making good is necessary, Wandle Electrical Services will make good to a bonding coat finish only. This will require a smooth coat/preparation for decoration once dry.
  5. Wandle Electrical Services will provide materials and labour unless otherwise stated.
  6. Wandle Electrical Services will have access to the property on the days agreed. The job duration quoted assumes vacant access and the absence of delays or disruptions by other trades. Any delays due to disruption or impeded access may result in additional charges.
  7. Wandle Electrical Services will not be responsible for waste removal.
  8. Occupants will need to ensure that the floor spaces of all rooms are clear. Any delays due to unclear spaces will result in additional charges.
  9. Certificates, where required, will be forwarded on receipt of full payment.
  10. Parking permits are to be provided where required, otherwise parking costs will be added to the final invoice.

Alternative Dispute Resolution

Since October 2015 traders, who enter into an unresolved dispute with a consumer, have been required to give the consumer the details of an appropriate alternative dispute resolution (ADR) body and to indicate whether they are willing to use them or not. Where a trader is considering a consumer complaint then at the point where the trader's internal complaint-handling procedure is exhausted they must provide the consumer with the following information: a statement that the trader cannot settle the complaint with the consumer the name and website address of an ADR provider that could deal with the complaint, if the consumer wishes to use ADR whether the trader is obliged or prepared to submit to an ADR procedure operated by that provider

Errors and omissions excepted.

  • About
  • Wandle Electrical Services specialise in domestic installations and the provision of a range of services directly to Homeowners, Letting Agents and Landlords. anthony@wandle-elec.co.uk.
  • 27 Belmont Road
  • Wallington
  • UK
  • SM6 8TE
  • 020 8914 8297